Frequently Asked Questions
Everything You Need to Know About RAOCO’s Shipping & Delivery Process
All orders are processed and dispatched within 1–3 business days. You’ll receive a tracking link via SMS/Email once your order has been shipped.
Metro cities: 3–5 business days after dispatch
Non-metro areas: 5–7 business days after dispatch
Remote locations: 7–10 business days, depending on courier availability
Please note, delivery times may vary slightly due to weather, strikes, or unforeseen circumstances.
Yes! We offer Free Shipping on all prepaid orders across India.
Once your order is dispatched, you’ll receive a tracking link via SMS/Email. You can also track your order at any time from the "Track Order" page on our website.
If your package is delayed, lost, or arrives damaged, please reach out to us at raocolifestyle@gmail.com with your Order ID. Our team will get back to you within 24–48 hours to resolve the issue.
In case of failed delivery attempts, the package may be returned to us. Please ensure that your delivery address and contact details are correct when placing the order to avoid any delivery issues.
Unfortunately, once an order is placed, we are unable to make changes to the shipping address. Please double-check your details before finalizing the order.
To avoid any delays or failed delivery attempts, please make sure your address and contact details are accurate and up-to-date when placing the order.